General Terms and Conditions
Using our website
These terms and conditions are specific when using our website .
This section tells you how you may upload content and blog on the Website.
You are responsible for the content, accuracy and suitability of any text, images, photos, video, audio and other material posted or uploaded by you onto the Website (“Content”), and for the consequences of posting/uploading such Content. We will not be responsible for or liable to you or any third party for any such Content.
You must ensure that the Content does not violate these User Guidelines which governs how you may interact with other users and post/upload Content on the Website.
You must not post/upload Content that in our opinion:
- Is unlawful, infringing, deceptive, fraudulent, invasive of privacy or publicity rights, or encourages conduct that would violate or violates any law or advocates illegal activity;
- Is obscene, pornographic or sexually explicit or depicts graphic or gratuitous violence;
- Makes threats of any kind or that intimidates, harasses, or bullies anyone or promotes, facilitates or organises any civil disturbance or riot;
- Is derogatory, demeaning, malicious, defamatory, abusive, offensive, hateful or otherwise objectionable, or otherwise harms anyone
- Promotes gambling;
- Contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality or any computer software or hardware or telecommunications equipment;
- Infringes any third party rights;
- Solicits personal information from anyone under 18;
- Impersonates any person or entity or misrepresent yourself in any way;
- Advertises or solicits business for any of our competitors;
- Contains restricted or password only access pages or hidden pages or images;
- Promotes propaganda and/or symbols of organisations that are unconstitutional or illegal in the UK or any country in which this Website may be accessed; or
- Provides a link to any of the above.
You are only permitted to post/upload Content that you have created or which you have permission to post/upload/share on the Website. You confirm to us that you own the Content posted by you or otherwise you have all necessary rights (including, but not limited to, copyright, trade marks and other intellectual property rights) and consents to publish the Content and to allow us and other users to use the Content in the manner set out in these Website Terms.
You agree to make the Content available to us and other users on the Website without payment or other compensation to you.
You are responsible for making back-up copies of the Content. We are not liable to you or any third party for any loss of or corruption or damage to Content.
By submitting Content, you give us an unrestricted right to copy, adapt, publish, translate, create derivative works, distribute, communicate to the public, perform, sell, licence and otherwise use the Content for any purpose in any form anywhere in the world for the full duration of your legal right.
No moderation or monitoring
We will not as a matter of course monitor or moderate any Content on this Website. However, if we decide to we may from time to time monitor or moderate Content on this Website for any reason, for example, as a result of receiving an abuse notification under the section below or otherwise if we have reason to believe any Content does not comply with these Website Terms.
If If you believe that any Content on this Website infringes you rights, or is otherwise contrary to these Website Terms, you may send a notification of that alleged unlawful Content by contacting us using the contact details at the end of this page.
Abuse of User guidelines
If you believe that any Content on this Website infringes you rights, or is otherwise contrary to these Website Terms, you may send a notification of that alleged unlawful Content by contacting us using the contact details at the end of this page.
Information on our website
We try our best to make sure that all information on our website, are accurate at all times. However, if we do make a mistake we’ll try to resolve it as soon as possible, and if we spot that an error has affected your order we’ll do our best to let you know.
When browsing our website the colours of products may vary depending on a few factors your display settings.
Pictures and images on our website are for illustration purposes only.
We will do our best to check our website for viruses but we do not warrant that the website is free of viruses or other malicious content.
Our entire liability to you under these general terms and conditions and returns policy shall not exceed the price paid for the goods you have purchased through tuapc.com, provided that we take reasonable care when we deliver the goods to you.
We will not be liable to you for any loss of revenue, profits, anticipated savings, goodwill or business opportunity, for any injury to your reputation or for any losses that are not reasonably foreseeable by both of us at the time your purchase is made or your order is accepted.
Despite the limitations in paragraphs above, we do not in any way limit our liability to you for death, personal injury or fraud.
Where you buy as a consumer, these general terms and conditions and the returns policy will not affect your rights under law which cannot be otherwise excluded. For more information contact your local Citizens Advice Bureau.
Links to and from the Website
You may only link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists, or from any website that you do not own. You must not frame the Website on any other site. We reserve the right to withdraw this permission at any time.
Where the Website contains links or references to other sites and resources provided by third parties, these links and references are provided for your information only and constitutes neither an endorsement nor a recommendation. We have no control over the contents of third party websites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
Viruses, hacking and other offences
We will not be responsible for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, or for any loss or damage to any data or other proprietary material due to your use of the Website or to your downloading of any software or data from our Website.
You must not misuse the Website by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website. You must not attack the Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any offence to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them.
Other Important terms
We can transfer all or any of our rights and legal responsibilities under your contract without your permission provided any warranties are not affected. Your rights and duties under this contract apply only to you and cannot be transferred to any other person without our written permission.
If we don’t enforce any part of this contract at any time, this will not stop us from doing so in the future.
If any term of this contract is found not to be valid or cannot be enforced in full or in part, the rest of the contract will continue to apply as normal.
The laws of England apply to each contract with us and any disputes relating to your contract and all non-contractual disputes which relate to the services may only be heard in the English courts.
General terms relating to our relationship with you
If you would like more information about tuapc.com, or want to get in touch with us, please contact us or call our Customer Support Centre on:
For the purposes of the Data Protection Act 2018 and any future amendments or subsequent legislation, tuapc.com is the “Data Controller”.
Changes to these Website Terms and the Website
We may revise and update these Website Terms at any time and will indicate at the top of the page when these Website Terms were last revised. Please periodically review these Website Terms as your continued use of the Website indicates your agreement to any changes that we make.
We aim to update the Website regularly, and may change the Website at any time. However, any of the content on the Website may be out of date at any given time, and we are under no obligation to update such content.
In the event you have a complaint regarding a product or service purchased from tuapc.com, please contact us
In the unlikely event that our Customer Relations team are unable to resolve your complaint, and you are still not satisfied following the conclusion of our complaints handling procedure, you may refer your complaint to Our Head Office.
If you are a consumer, please note that these general terms and conditions, their subject matter and formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.
If you are a business, these general terms and conditions, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.